At Jasper Garb, we are committed to delivering your order quickly and securely, wherever you are in the world. Our team works diligently to ensure that each order is packed with care and dispatched promptly.
Order Processing
All orders are processed within 1–2 business days after confirmation. Once your order is packed and ready for dispatch, you will receive a notification with tracking information (if applicable). Orders placed on weekends or holidays will be processed on the next business day.
Shipping Method
We use reliable courier partners to ensure smooth and secure delivery of your purchases. You may receive your items in one or more packages depending on product availability and location.
Order Tracking
Once your package is on its way, you’ll receive an email or SMS with tracking details, allowing you to monitor the progress of your delivery in real-time.
Cash on Delivery
We offer Cash on Delivery (COD) as a convenient payment option in eligible regions. Please ensure someone is available at your address to receive and pay for the order upon delivery.
Lost or Damaged Packages
In the rare case that your package is lost or arrives damaged, please contact our customer support at [email protected] within 48 hours of receiving the order. Be sure to include your order number and any relevant photos or details so we can resolve the issue promptly.
Customer Support
If you have questions about your shipment or need assistance with tracking, don’t hesitate to reach out to us at [email protected]. We’re here to help and ensure your experience with Jasper Garb is smooth and satisfactory.